Shipping policy
SHIPPING POLICY
Shipping Timeframes
At HUMAN DESIGN CARDS, we strive to process and dispatch your order as quickly as possible to ensure you receive your luxury pieces in a timely manner.
USA: 7-10 business days
Canada: 7-10 business days
Australia: 7-10 business days
New Zealand: 7-10 business days
United Kingdom: 7-10 business days
Ireland: 7-10 business days
Please note: Delivery times are estimates and may vary during peak seasons, holidays, or due to unforeseen circumstances.
Order Processing
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been dispatched, including tracking information where available.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order value. Free shipping on all orders within the United Kingdom.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information. Please allow 24-48 hours for tracking details to become active.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at support@humandesigncards.com and we will investigate the matter promptly.
Contact Us
For any shipping-related inquiries, please contact our customer service team:
Email: support@humandesigncards.com
Phone: +44 20 38073955
Address: RM 509, 5/F THE CLOUD 111, TUNG CHAU, Hong Kong, 999077
Available: Monday - Friday, 9 AM - 5 PM
Response time: Please allow at least 24 hours for a reply, especially during busy seasons.